About
PBM Concierge

The Pharmacy Concierge is a team of pharmacy specialists who will work with you, your doctor, and your pharmacy to make specialty medications more affordable.

Our concierge team is ready to assist you, and we are pleased to offer:

  • Assistance with enrollment

  • Prescription pricing quotes

  • Expedited prescription fulfillment

  • Confidential and quick delivery

  • Support with the annual renewal process

We’re here for you every step of the way.

Patient Call

Patient receives a welcome call from the Pharmacy Concierge team.

Paperwork

Patient completes the required Pharmacy Concierge forms.

Application Process

Pharmacy Concierge works with the patient and coordinates next steps.

Medication Delivery

Once your medication is ordered, you will receive it within 72 hours. Refills will be confirmed regularly.

Commonly Asked Questions about PBM Concierge

  • No need to enroll. A member of our Pharmacy Concierge Team will be assigned to you after the pharmacy receives a prescription for a specialty drug.

  • The process may take a few weeks. We can help by locating copay assistance and scheduling your medication for shipment from a specialty pharmacy.

  • The Pharmacy Concierge Team will work with you to identify your options, including manufacturer coupons or copay assistance.

  • For as long as you need a specialty medication and meet eligibility criteria.